Please refer to my individual replies to you all below, and let me know if any additional assistance or information is required at this time. I sincerely apologise for the delayed responses to this thread.

One for this issue of directx12 and after not hearing from them one for a refund. So, please I have not heard from ubisoft since I opened two cases with them. Or better I could have invested my gift money into buying a graphics card, or a monitor, mouse, or what I even want now more than ever an Xbox. I worked hard for my money to be lied to by a someone who has no regard for how many other games I wanted to buy but choose to by AC Valhalla during my rest time. so please be so kind and clarify directx12 and even then give me back my money. What do you mean directx12? I have that, and my game is not playing. Ubisoft should just have been frank with everyone. if my specs say directx12 and I read on ubisoft site that directx12 is required, 2 plus 2 is 4 do not go on an explanation of how calculus says it is different. My desktop met the directx12 requirements but I had to apperently know directx12 has a lower and higher level. Upgrading my gear should be my choice and not a socialist idea (everyone should upgrade). I am not going to buy a graphics card for U$300 for one game.

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